Tenancy Services

Help us keep your Reduction/Benefit right by telling us about changes in your circumstances

Why you must report any changes in your circumstances?

In order to avoid overpayments and potentially court proceedings it is important that you Tell Us of any changes in your circumstances. By telling us you will help us keep your Housing Benefit/Council Tax Reduction right.

What changes you must report

You need to Tell Us if:-
you or your partner:

  • stop or start getting State Benefits
  • start work or change jobs
  • have an increase or decrease in wages
  • have savings or investments where the value goes up or down
  • go into hospital

You also need to Tell Us if:-

  • any of your children leave school
  • you change address
  • the number of people living with you changes, for example:
    • you have a child
    • other people come to live with you
    • you foster a child or children
    • other people leave your house.

When to tell us about a change in your circumstances

120x98 Tell Us Displays a larger version of this image in a new browser windowYou must inform us of a change in circumstances straight away. If you delay notifying us of this change, you may miss out on receiving additional Housing Benefit/Council Tax Reduction. 

If the change would give you LESS Housing Benefit which will result in an overpayment of Benefit, we may recover this from your ongoing Benefit. For Council Tax Reduction, this will be recovered via an adjustment to your Council Tax bill.

How to report your change in circumstances

To report any changes, or for advice on the types of changes, you should contact us in one of the following ways:

  • Download our pdf icon Tell Us [196kb] form, you will need to complete it and return it to us by post.
  • Complete our online Contact Us form.
  • Telephone us on 0141 287 5050
  • Drop in to see us at the local centres, Monday to Friday 9.00 to 4.30. No appointment necessary.

Please remember that informing the Department for Work and Pensions or other offices such as Welfare Rights, Social Work Department or your Landlord of your changes in circumstances does not mean that we will always automatically be told. You must Tell Us.

There are documents on this page available in Portable Document Format (PDF) and you can view these with Adobe Acrobat Reader. The Reader can be downloaded for free from the Adobe web site.

Your Garden

If you have your own garden, you will need to maintain it. If you are unable to do so, please contact the office and we will try our best to put you in touch with someone else who can help.

Each year, we run a garden competition to encourage tenants to make the most of their gardens. This is judged in September and there will be a prize for the lucky winners. You don’t have to take part, but we hope that all tenants will join us in trying to make Royston a pleasant place to live by keeping their grass tidy and their gardens and driveways free of litter and weeds.

Close Cleaning

If you live in a tenement, you are responsible for cleaning the common areas. This includes the stairs, close doors, windows and walls. If you require a rota to be set up between you and your neighbour, please let us know.

Cleansing - Including Refuse Collection and Bin Areas

All household rubbish should be secured in bags and placed in your bin store/wheelie bin. Bulk items will be uplifted by the Cleansing Department free of charge. If you live in a tenement, you should place your bulk refuse (excluding white goods) by the kerbside before 08.00am on a Thursday morning. Those tenants living in houses or cottage flats should contact the Cleansing Department to arrange for any bulk refuse items to be uplifted. The number is 0141 287 9700.

All tenants must telephone the Cleansing Department to arrange uplift of white goods, e.g. fridges, freezers, washing machines.

Please remember that, if you live in a tenement, you and your neighbours are responsible for keeping the bin store area clean and tidy at all times.

Glasgow City Council’s Cleansing Department has responsibility for all cleansing issues. To contact them or for further information or to find out when your bin collection day is, please contact them on 0141 287 9700 or visit their website at Glasgow City Council Cleansing

 

Scotcash is a Glasgow based organisation that provides affordable credit to people throughout the city.   

 

For more information please contact Scotcash on 0141 276 0525.

 

 *

 

 

Spire View works closely with Pollock Credit Union.  The credit union is managed by local volunteers who give up their time freely and without payment to manage the day to day running of the business on behalf of its members. 

A credit union is a not-for-profit savings and loans company that is owned and managed by its members – people like you who live in and work in the area. Credit unions exist purely to benefit their membership by offering access to savings, low cost loans and, in some cases, other financial products. When members save with a credit union, their money is brought together and, from this, money loans can be made to members. Credit unions have no other means to provide loans, so it’s important that when you borrow, your loan is repaid in full on time. 

 

Become a member of Pollok Credit Union and you can start taking advantage of our full range of financial services including:

…and so much more!

 Who can join?

If you live or work in the ‘G’ postcode area, you are eligible to join.

 How to join?

You can either download our application form or phone us on 0141 881 8731, and we will send a form out to you.

Complete the application form and return it to one of our offices along with identification.  We require one form of photographic identification i.e. passport or driving licence; something with a signature, and proof of address.

You must be present at the time of joining and pay a £5 (joining fee) and at least £1 into your shares account.

If you have any queries about joining, please contact our office.

Pollock Office

Opening Hours:
Monday to Saturday 9.00 am – 5.30pm

Nitshill Office (Administrative Office)
General enquiries: 9.00am – 5pm

North Glasgow Office

Opening Hours: Monday to Friday 10am – 3pm

Shawlands Office

Opening Hours: Monday to Friday 10am – 2pm

 

Subcategories

Scotcash is a Glasgow based organisation that provides affordable credit to people throughout the city.   From 22nd October Spire View tenants and residents can access the new Affordable Loan Advisor Service which will be based in the office on a Wednesday.  Tenants and resident can also access the service at Blochairn Housings Office on a Tuesday.

 

 

If you would like more information on the service or would like an appointment please contact the office and we can arrange this for you.  

 

 

 

 SCOTCASH

Affordable Finance for Christmas

How are you going to pay for Christmas this year? 

 Remember to plan carefully, investigate your options and if you need to borrow money, find out exactly how much it will cost you to repay.  For example:

 

£400 over 32 weeks

Scotcash

Provident

Borrow

£400

£400

Admin Fee

£24.00

-

Total APR

   96.75%*

     399.7%**

Total Repayable

£486.72

£640.00

Weekly Repayment

£14.46

£20.00

Total Saving

£153.28

 

*Rates may vary    **Loan featured on www.providentpersonalcredit.com Feb 2014

 

                (92.83% Representative APR)

 

Can you afford to pay out £150 more than you need to?

 

Contact us on 0141 276 0525 or apply for a loan online at www.scotcash.net

 

Scotcash also provides:

·         Bank accounts

·         Money Advice

·         Savings

·         Energy Advice

 

 New Services Available Every Tuesday and Wednesday at Blochairn Housing Association and Spire View Housing Association Commencing 21st October 2014

elp us keep your Reduction/Benefit right by telling us about changes in your circumstances

Why you must report any changes in your circumstances?

In order to avoid overpayments and potentially court proceedings it is important that you Tell Us of any changes in your circumstances. By telling us you will help us keep your Housing Benefit/Council Tax Reduction right.

What changes you must report

You need to Tell Us if:-
you or your partner:

  • stop or start getting State Benefits
  • start work or change jobs
  • have an increase or decrease in wages
  • have savings or investments where the value goes up or down
  • go into hospital

You also need to Tell Us if:-

  • any of your children leave school
  • you change address
  • the number of people living with you changes, for example:
    • you have a child
    • other people come to live with you
    • you foster a child or children
    • other people leave your house.

When to tell us about a change in your circumstances

120x98 Tell Us Displays a larger version of this image in a new browser windowYou must inform us of a change in circumstances straight away. If you delay notifying us of this change, you may miss out on receiving additional Housing Benefit/Council Tax Reduction. 

If the change would give you LESS Housing Benefit which will result in an overpayment of Benefit, we may recover this from your ongoing Benefit. For Council Tax Reduction, this will be recovered via an adjustment to your Council Tax bill.

How to report your change in circumstances

To report any changes, or for advice on the types of changes, you should contact us in one of the following ways:

  • Download our pdf icon Tell Us [196kb] form, you will need to complete it and return it to us by post.
  • Complete our online Contact Us form.
  • Telephone us on 0141 287 5050
  • Drop in to see us at the local centres, Monday to Friday 9.00 to 4.30. No appointment necessary.

Please remember that informing the Department for Work and Pensions or other offices such as Welfare Rights, Social Work Department or your Landlord of your changes in circumstances does not mean that we will always automatically be told. You must Tell Us.

There are documents on this page available in Portable Document Format (PDF) and you can view these with Adobe Acrobat Reader. The Reader can be downloaded for free from the Adobe web site.

Spire View Housing Association is registered under Industrial & Provident Societies Act 1965: Reg No. 2295R(S)
Registered with the Scottish Government No. HAC136
Scottish Registered Charity No. SC033266

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