Important Information…..Are you due to have a new kitchen, boiler or kitchen etc???? Please read on….this affects you…..
Our residents will be aware that we have a comprehensive planned maintenance programme in place whereby we regularly carry out improvement works to our properties. These works include replacement kitchens, bathrooms and boilers etc. As you will appreciate, these enhancements do not come cheap and we rely on income from rents and other tenancy related charges to pay for these improvement works. It is a very sad fact that a small proportion of tenants consistently fail to pay their rent, legal expenses and rechargeable repair accounts. This results in our staff consistently spending many hours pursuing these debts.
Following very serious consideration, the management committee has decided that where non-essential improvements are due to be carried out at a property, these will only be done where;
The tenant does not owe any more than £300 in tenancy related debt (this includes rent arrears, legal expenses and rechargeable repairs)
A repayment arrangement has been established and maintained continuously for a period of at least 6 months.
Should you have any questions or comments on any of the above please don’t hesitate to contact us to discuss this matter further.
Welfare Benefits / Money Advice
Many tenants’ financial problems can be resolved by obtaining proper advice.
We offer a free independent money advice service every Tuesday and Thursday in our office you can access this by simply calling in and making an appointment or by telephoning our office on 0141 552 7928.