Service Standards

Spire View Housing Association is aware that the way in which we provide our services is just as important as the services themselves.

These service standards are our commitments to you. They outline how specific services will be delivered and explain the quality of the service that can be expected. 

If you are unhappy with any aspect of our service then please contact us.  You have the right to make a complaint about the services we provide, you can find out more information regarding making a complaint in our complaints handling policy.